Freshwater fish are guaranteed for 14 days from date of purchase unless noted on identification label. Provided, the 3 following conditions are present
No replacement will be made if:
In-store credit slips may not be redeemed for cash nor can lost or stolen in-store credit slips be replaced.
With the purchase of Wild or Imported Reptiles the Aquatic Critter will provide a 7 day replacement guarantee in the event of that animal’s death, only if proper animal husbandry practices were followed and accompanied with the original sales receipt. If we don’t have the same species available we will provide you with an in-store credit for the original animal purchase amount.