{"id":64,"date":"2023-07-12T08:38:56","date_gmt":"2023-07-12T08:38:56","guid":{"rendered":"https:\/\/devbynumanwebs.com\/Aquatic\/?page_id=64"},"modified":"2023-08-27T13:47:50","modified_gmt":"2023-08-27T13:47:50","slug":"store-policies","status":"publish","type":"page","link":"https:\/\/aquaticcritter.com\/store-policies\/","title":{"rendered":"Store Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"64\" class=\"elementor elementor-64\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-682148d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"682148d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0457631\" data-id=\"0457631\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6d004e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d004e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a745cb9\" data-id=\"a745cb9\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66d2bd5 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"66d2bd5\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Store Policies<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0638cb8 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"0638cb8\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/aquaticcritter.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\" arrow_carrot-2right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Store Policies<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f8ab373\" data-id=\"f8ab373\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8426f79 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8426f79\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ba534e\" data-id=\"1ba534e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de26db7 elementor-widget elementor-widget-text-editor\" data-id=\"de26db7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span><\/span><\/p>\n<h3 style=\"font-family: var( --e-global-typography-d3dae9a-font-family ), Sans-serif; font-weight: var( --e-global-typography-d3dae9a-font-weight ); line-height: var( --e-global-typography-d3dae9a-line-height ); color: rgb(33, 33, 33); font-size: var( --e-global-typography-d3dae9a-font-size ); letter-spacing: normal; word-spacing: 0px;\"><span>Freshwater Fish Guarantee<\/span><\/h3>\n<p><span>&nbsp;<\/span>Freshwater fish are guaranteed for 14 days from date of purchase unless noted on identification&nbsp; label. Provided, the 3 following conditions are present<\/p>\n<ul>\n<li>We receive a water sample from the aquarium that the fish passed in of 2oz. or more.<br><\/li>\n<li>The deceased fish is in a separate container than the sample to be tested.<br><\/li>\n<li>The properly dated receipt<br><br><\/li>\n<\/ul>\n<p><b><i>No replacement will be made if:<br><\/i><\/b><\/p>\n<ul style=\"font-size: 16px; background-color: rgb(255, 255, 255);\">\n<li style=\"font-size: 16px;\">Water test shows excessive ammonia, nitrites, nitrates, chlorine, or incorrect pH.<\/li>\n<li style=\"font-size: 16px;\">Or if there is excessive fin, scale or tail damage from aggressive tank mates.&nbsp;<\/li>\n<\/ul>\n<h3><font face=\"Inter, sans-serif\"><span style=\"font-size: 16px;\"><i><span style=\"font-weight: normal;\">Freshwater fish will be replaced 1 time free of charge, or an in-store credit will be issued if the first 3 conditions are met.&nbsp;<\/span> NO CASH VALUE!<br><\/i><\/span><\/font><i style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-d3dae9a-font-weight ); letter-spacing: var( --e-global-typography-d3dae9a-letter-spacing ); word-spacing: var( --e-global-typography-d3dae9a-word-spacing ); font-size: 16px; font-family: Inter, sans-serif;\">There is a 24 Hour Guarantee of Saltwater fish with all the above same conditions.<\/i><\/h3>\n<h3><span>Dry Goods Return and Exchange Policy<\/span><\/h3>\n<p><\/p>\n<ul>\n<li><span>Return or exchange must be made within 30 days of the date of purchase and must be accompanied by the original sales receipt and all original packaging.<\/span><\/li>\n<li><span>Upon inspection, we will replace, repair, or refund the cost of the product. We are not responsible for any item which has been abused, missing parts, or used in an application not suitable for the product, or an item warranted directly by the manufacturer.<\/span><\/li>\n<li><span>Refund will be made in the same manner in which the product was originally paid for; i.e., cash, check, or charge\/debit card.<\/span><\/li>\n<li><span>Merchandise returned without the original sales receipt will not be refunded.<\/span><\/li>\n<\/ul>\n<p><strong><span><i>In-store credit slips may not be redeemed for cash nor can lost or stolen in-store credit slips be replaced.<\/i><\/span><\/strong><\/p>\n<p><\/p>\n<h3>Exotic Animal Guarantee<br><\/h3>\n<p><\/p>\n<ul>\n<li><span>There are no cash refunds on any Exotic Animal Purchase.<\/span><\/li>\n<li><span>Amphibians, Chameleons, Tarantulas and any insects are not Guaranteed.<\/span><\/li>\n<\/ul>\n<h5><span>Wild or Imported Reptiles:<\/span><\/h5>\n<p>With the purchase of Wild or Imported Reptiles the Aquatic Critter will provide a 7 day replacement guarantee in the event of that animal&#8217;s death, only if proper animal husbandry practices were followed and accompanied with the original sales receipt. If we don&#8217;t have the same species available we will provide you with an in-store credit for the original animal purchase amount.<\/p>\n<h5><span>Captive bred Reptiles &amp; Arachnids:<\/span><\/h5>\n<ul>\n<li style=\"font-size: 16px;\">We provide a replacement guarantee, provided the remains of the animal and a properly dated receipt are presented.<\/li>\n<li style=\"font-size: 16px;\">Because of the delicate nature of the following exotic animals, chameleons, amphibians and invertebrates, no guarantee is provided.<\/li>\n<li style=\"font-size: 16px;\">The guarantee is for the health of the animal when it was purchased and does not cover issues that arise from improper husbandry or incompatibility with the purchasing handler.<\/li>\n<li style=\"font-size: 16px;\">The guarantee if for replacement value, or an in-store credit.&nbsp; NO CASH VALUE!<\/li><li style=\"\">14 day health replacement guarantee of Captive Bred Animals<\/li>\n<li style=\"\">7 day health replacement guarantee of Imported or Farm Raised Animals<\/li>\n<p><br>\n<\/p><li><b>Please make your exotic animal purchase carefully.&nbsp; We cannot exchange animal once the purchase is made.&nbsp;<\/b><b style=\"background-color: transparent; color: var( --e-global-color-text ); font-family: var( --e-global-typography-b2ce6af-font-family ), Sans-serif; letter-spacing: var( --e-global-typography-b2ce6af-letter-spacing ); word-spacing: var( --e-global-typography-b2ce6af-word-spacing );\">If you have any questions about the &#8220;Exotic Animal Guarantee&#8221; please ask your sales associate before making purchase.<\/b><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Freshwater Fish Guarantee &nbsp;Freshwater fish are guaranteed for 14 days from date of purchase unless noted on identification&nbsp; label. Provided, the 3 following conditions are present We receive a water sample from the aquarium that the fish passed in of 2oz. or more. The deceased fish is in a separate container than the sample [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/pages\/64"}],"collection":[{"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/comments?post=64"}],"version-history":[{"count":23,"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/pages\/64\/revisions"}],"predecessor-version":[{"id":635,"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/pages\/64\/revisions\/635"}],"wp:attachment":[{"href":"https:\/\/aquaticcritter.com\/wp-json\/wp\/v2\/media?parent=64"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}